Refund policy
We have a 24-hour return policy, which means you have 24 hours after purchasing our service and or membership plan to request a refund.

To be eligible for a refund, no work or effort must have already transpired or been made on our part, meaning we have not yet began designing or working for you in any capacity. You’ll need proof of purchase, amount and date of transaction.

 

To start a refund, you must contact the KSWDC Website Designer using this Email link here. Please note that refunds will need to be processed back to the same account it was paid from.

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If your refund is accepted, we’ll send you a refund accepted email, and the money should be deposited back into the account it was received from.

You can always contact us for any refund question at Email.

Design and Performance issues
Please inspect your Website upon publishing and contact us immediately if any portion of the site, buttons, links or use is defective or if you receive the wrong link, so that we can evaluate the issue and make it right.

Exceptions / non-refundable work
Hours of work on a Website cannot be refunded, like custom website design (such as this). We also do not provide refunds for custom materials, such as LOGO design, Domain Name purchases. Please get in touch if you have questions or concerns about your specific situation

Refunds
We will notify you once we’ve received and considered your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us using this Email link here.